Your rights
Good Faith Estimate.
Under Section 2799B-6 of the Public Health Service Act (the federal No Surprises Act), you have the right to receive a Good Faith Estimate of expected charges for medical and mental health services — including psychotherapy.
Who this applies to
This right applies to clients who are uninsured or who choose not to use their insurance benefits (private pay). If you plan to use insurance, your insurer's Explanation of Benefits — not a Good Faith Estimate — is the document that describes your expected cost share.
What you can expect
- A written Good Faith Estimate of the total expected cost of any non-emergency services, including psychotherapy.
- Delivery of the estimate at least 1 business day before your first appointment if you schedule at least 3 business days out, or at least 3 business days before if you schedule at least 10 business days out. You may also request one at any time before scheduling.
- An updated estimate if the scope or frequency of care changes.
If your bill is $400+ higher than the estimate
You have the right to dispute the bill through the federal patient-provider dispute-resolution process. You must start the dispute within 120 calendar days of receiving the bill. For details, visit cms.gov/nosurprises or call 1-800-985-3059.
How to request an estimate
Email elena@corraltherapy.com or call (864) 735-5725 to request a written Good Faith Estimate. See also Rates & Insurance.
This page describes your rights under federal law and is not legal advice.